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Terms and conditions

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These Terms and Conditions ("Terms") govern your access to and use of the Fronts Form platform and website (the "Service"). The Service is provided by SIA HARVID, a company registered in the Republic of Latvia, registration number 40203718287, registered address Briežu iela 9-89, Rīga, LV-1034, Latvia ("SIA HARVID", "we", "us", "our"). Fronts Form is a product of SIA HARVID.

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Fronts Form is a software-as-a-service platform that provides tools for configuring, quoting and managing the sale of kitchen and cabinet fronts. We provide the platform and tooling only. We are not a manufacturer, seller, or party to any transaction between a seller and their buyers.

2. Accounts and eligibility

You must provide accurate registration information and keep it up to date. Accounts are individual accounts; you add company details within a project where certain features require them. You are responsible for safeguarding your login credentials and for all activity under your account. You must be legally able to enter into these Terms.

3. Subscriptions, billing and refunds

  • Paid plans are billed through Stripe on a recurring basis according to the plan you select.
  • You may cancel at any time. On cancellation you retain access until the end of your current paid period, and we do not provide refunds for the unused part of a period, except where required by mandatory law.
  • Where you are a consumer and the Service is a digital service that begins during the EU 14-day withdrawal period, you acknowledge that by starting use you request immediate performance and waive your right of withdrawal once the service has been fully provided.
  • We may change plans and pricing with reasonable prior notice; changes do not affect the period already paid for.
  • Plans include usage limits (for example, the number of projects or available features) as described on our pricing page or in your plan. We may enforce these limits and apply reasonable fair-use restrictions; exceeding your plan's limits may require an upgrade.

4. Acceptable use

You agree not to misuse the Service, including not to: break the law; infringe others' rights; upload harmful or unlawful content; attempt to gain unauthorised access; interfere with the Service's operation; or use it to send spam or to process data without a lawful basis.

5. Seller responsibilities and our role

The relationship between a seller and that seller's buyers is solely the seller's responsibility. As a seller, you are solely responsible for:

  • your products, listings, descriptions, pricing, availability and quotes;
  • fulfilment, delivery, returns, warranties and after-sales service to your buyers;
  • your taxes, invoicing and accounting;
  • complying with all laws that apply to your business, including consumer-protection, product-safety and data-protection laws toward your buyers; and
  • the accuracy and lawfulness of any data you upload or process through the Service.

We are not a party to, and accept no responsibility or liability for, any transaction, dispute, or dealing between a seller and a buyer (or any other third party). We do not guarantee any sales, results or outcomes from using the Service.

We do not vet, endorse or guarantee any seller. To the maximum extent permitted by law, we are not responsible or liable for any seller's acts or omissions toward buyers or other third parties, including fraud, misrepresentation, failure to deliver, defective or non-conforming products, or misuse of payments received — any claim arising from a seller's conduct must be directed at that seller. This does not affect liability that cannot be excluded under mandatory law. If we become aware of fraudulent or unlawful activity, we may suspend or terminate the seller's account (see Section 12), but we are under no obligation to monitor sellers' dealings with their buyers.

6. Payments from buyers to sellers

The Service can facilitate payments from buyers to sellers using the payment methods the seller enables. In all cases the seller is the merchant of record for its sales, and we do not hold seller funds:

  • Stripe — payments are processed through the seller's Stripe connected account under Stripe's own terms. We are not responsible for Stripe's services.
  • Bank transfer — the buyer pays directly to the bank account details provided by the seller. We only display the seller's payment instructions and record the payment status; the seller is responsible for the accuracy of its bank details and for confirming receipt of payment.

7. Third-party services and integrations

The Service interoperates with third-party services — for example, payment providers such as Stripe — and may offer further integrations you can choose to connect to your account. Your use of any third-party service is governed by that third party's own terms and privacy policy, and you are responsible for your relationship with that third party, including any fees it charges. We are not responsible for third-party services, their availability, or changes they make, and we may add, change, suspend or discontinue integrations, including where an integration poses a security or legal risk.

8. Intellectual property

The Service, including its software, design and content (excluding your own content), is owned by SIA HARVID or its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service while these Terms are in force. You retain ownership of the content you upload, and grant us the rights needed to host and provide the Service to you.

9. Availability and "as is"

We work to keep the Service available and reliable but do not guarantee uninterrupted or error-free operation, and we may perform maintenance or update features. To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, except for warranties that cannot be excluded under mandatory law.

10. Limitation of liability

To the maximum extent permitted by law, SIA HARVID is not liable for indirect, incidental or consequential damages, or for lost profits, revenue, data or goodwill. Our total aggregate liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under mandatory law, and the mandatory rights of consumers are not affected.

11. Indemnification

You agree to indemnify and hold SIA HARVID harmless against claims, losses and costs arising from your use of the Service, your content, your dealings with your buyers or third parties, or your breach of these Terms or of applicable law.

12. Term, termination and your data

These Terms apply while you use the Service. You may stop using the Service and close your account at any time. We may suspend or terminate access if you breach these Terms or where required by law. Provisions that by their nature should survive termination (e.g. intellectual property, liability, indemnity, governing law) will survive.

Your data after closure. You are responsible for exporting any data or content you need before your account is closed. After closure, we may permanently delete your content and other data associated with your account after a reasonable period, except where we are required or permitted by law to retain it (see our Privacy Policy). Where we processed buyer data on your behalf as processor, we will delete or return it in accordance with applicable data-protection law.

13. Data protection

We process personal data as described in our Privacy Policy. Where we process buyer or other personal data on a seller's behalf, the seller acts as controller and we act as processor, and the seller is responsible for having a lawful basis for that processing.

14. Changes to these Terms

We may update these Terms from time to time. The "last updated" date on this page reflects the current version. Continued use of the Service after changes take effect means you accept the updated Terms.

15. General

  • Entire agreement. These Terms, together with our Privacy Policy and any documents they refer to, are the entire agreement between you and SIA HARVID regarding the Service.
  • Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision is deemed replaced by a valid one that comes closest to its commercial intent.
  • No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets.
  • Force majeure. We are not liable for any delay or failure caused by events beyond our reasonable control, such as failures of infrastructure or hosting providers, internet disruptions, natural disasters, war, or governmental action.

16. Governing law and disputes

These Terms and any dispute or claim arising out of or in connection with them or the Service are governed by the laws of the Republic of Latvia, and the courts of the Republic of Latvia shall have jurisdiction to settle any dispute.

If you are a consumer, this does not deprive you of the mandatory protections of the consumer law of your country of residence, and you may also be entitled to bring proceedings in the courts of your country of residence. EU consumers may also use the European Commission's Online Dispute Resolution platform.

17. Contact

Questions about these Terms? Email [email protected].